Our Policies

1. INCLUSIONS:

1.1 Accommodation, meals, selected house beverages and 2 game drives per night stayed (night drives & guided walks are subject to availability and at discretion of ranger at selected lodges).

2. EXCLUSIONS:

2.1 Premium branded beverages, transfers, telephone calls, laundry and any items of personal nature
2.2 Conservation levy:

  • All visitors - ZAR 140 per night
  • Children under 12 years - ZAR 70 per night.

3. AIRPORT TRANSFERS:

3.1 Available at additional cost. Kindly contact reservations for updated cost.

4. CHILD POLICY:

4.1 Children staying in a room by themselves will be charged the full adult rates.
4.2 Children 0 - 2 yrs can share a room with parents at our child friendly lodges with no supplement charge for the use of a COT. Please refer to age list below.
4.3 Children, 3 - 11 yrs can share selected rooms with parents at our child friendly lodges, a supplement charge of 50% of the adult sharing rate will apply per child per night. Please refer to age list below.
4.4 Age categories:

Lodge Age Categories
Bukela Game Lodge 12+ yrs welcome
Bush Lodge 12+ yrs welcome
The Safari Lodge 9+ years welcome
HillsNek Safaris 6 + yrs welcome
Hlosi Game Lodge All ages welcome (Children's Programme)
Woodbury Lodge 6 + yrs welcome
Leeuwenbosch Country House All ages welcome 
Woodbury Tented Camp 6 + yrs welcome
Quatermain's 1920's Safari Camp 12+ years welcome
Carnarvon Dale Lodge 9+ years welcome

5. GAME DRIVE POLICY:

5.1 Children 6yrs and over will automatically be included in game drives activities.
5.2 Children 5yrs and younger will only be included subject to lodge specific policy
5.3 A private Landrover can be booked at the time of stay at an additional cost and subject to availability.

6. TRIPLE OCCUPANCY:

6.1 A person 12 yrs and older can share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

7. GUIDE & DRIVER POLICY:

7.1 A guide or driver staying in lodge rooms will be charged the applicable single/sharing adult rate.
7.2 The guide/driver rate is subject to annual increase without prior notice.

8. PEAK SEASON:

8.1 Room rate (double pps) and minimum 2 night stay applies.

9. DAY TRIPS:

9.1 Day trips are available and are subject to annual increase without prior notice.

10. CANCELLATION POLICY:

Period: Current until 30 September 2022

20-15 days prior to arrival: 25% cancellation fee
14-03 days prior to arrival: 50% cancellation fee
48 hours prior to arrival: 80% cancellation fee
No Show - 100% cancellation fee 

Cancellation clause valid until 30 April 2022: 

In cases where a guest is prevented from taking up their booking due to any governmental regulation, such as closure of borders or any medical incident relating to Covid 19 (medical proof required), all cancellation costs will be waived and all monies will be refunded. This applies to all bookings up to 48 hours of arrival. The Amakhala Game Reserve retains the right to amend terms without prior notice. 

11. CHECK-IN & CHECK-OUT TIMES:

11.1. Check-in: 13:00pm - 13:30pm.
11.2. Check-out: 11:00am.

12. TERMS & CONDITIONS:

12.1. All rates are in South African Rands and include VAT.
12.2. Conservation levy

  • All visitors - ZAR 140 per night
  • Children under 12 years - ZAR 70 per night 

12.3. All guests are required to sign an indemnity form on arrival.
12.4. The Amakhala Game Reserve retains the right to admit any guests/s and furthermore retains the right to remove any guests whose behaviour impacts negatively on other guests and/or staff.
12.5. No operating of drones will be allowed while on the reserve.

13. CENTRAL RESERVATIONS

Phone+ 27 (0)73 060 1934; +27 (0)82 659 1796 or +27 (0)41 450 5658
Envelopecentralres@amakhala.co.za 
Homewww.amakhala.co.za 

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