Our Policies

1. INCLUSIONS:

1.1 Accommodation, meals, selected house beverages and 2 game drives per night stayed (night drives & guided walks are subject to availability and at discretion of ranger at selected lodges).

2. EXCLUSIONS:

2.1 Premium branded beverages, transfers, telephone calls, laundry and any items of personal nature
2.2 Conservation levy:

  • All visitors - ZAR 125 per night
  • Children under 12 years - ZAR 75 per night

Please note: On 1 March 2020, the Conservation Levy will change slightly from R125 to R140 per adult, and reduce from R75 to R70 per child. These changes will only apply to guests staying at Amakhala lodges with a check-in date from 1 October 2020 onwards.

3. AIRPORT TRANSFERS:

3.1 Available at additional cost. Kindly contact reservations for updated cost.

4. CHILD POLICY:

4.1 Children staying in a room by themselves will be charged the full adult rates.
4.2 Children 0 - 2 yrs can share a room with parents at our child friendly lodges with no supplement charge for the use of a COT. Please refer to age list below.
4.3 Children, 3 - 11 yrs can share selected rooms with parents at our child friendly lodges, a supplement charge of 50% of the adult sharing rate will apply per child per night. Please refer to age list below.
4.4 Age categories:

Lodge Age Categories
Bukela Game Lodge 12+ yrs welcome
Bush Lodge 12+ yrs welcome
The Safari Lodge 9+ years welcome
HillsNek Safaris 6 + yrs welcome
Hlosi Game Lodge All ages welcome (Children's Programme)
Woodbury Lodge 6 + yrs welcome
Leeuwenbosch Country House All ages welcome 
Woodbury Tented Camp 6 + yrs welcome
Quatermain's 1920's Safari Camp 12+ years welcome
Carnarvon Dale Lodge 9+ years welcome

5. GAME DRIVE POLICY:

5.1 Children 6yrs and over will automatically be included in game drives activities.
5.2 Children 5yrs and younger will only be included subject to lodge specific policy
5.3 A private Landrover can be booked at the time of stay at an additional cost and subject to availability.

6. TRIPLE OCCUPANCY:

6.1 A person 12 yrs and older can share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

7. GUIDE & DRIVER POLICY:

7.1 A guide or driver staying in lodge rooms will be charged the applicable single/sharing adult rate.
7.2 The guide/driver rate is subject to annual increase without prior notice.

8. PEAK SEASON:

8.1 Room rate (double pps) and minimum 2 night stay applies.

9. DAY TRIPS:

9.1 Day trips are available and are subject to annual increase without prior notice.

10. CANCELLATION POLICY:

Period: 01 April to 30 September 2020

Up to 48 hours prior to arrival - No cancellation penalties
48 hours prior to arrival - 80% cancellation fee
No Show - 100% cancellation fee 

Period: 01 October to 23 December 2020

29-8 days prior to arrival - 25% cancellation fee
7-3 days prior to arrival - 50% cancellation fee
48 hours prior to arrival - 80% cancellation fee
No Show - 100% cancellation fee 

Period: 24 December 2020 to 30 September 2022 (excluding HillsNek)

Cancellations will only be accepted in writing
Cancellations less than 30 days prior to arrival - 25% cancellation fee
Cancellations less than 14 days prior to arrival - 50% cancellation fee
Cancellations less than 48 hours prior to arrival - 80% cancellation fee

Period: 24 December 2020 – 30 September 2022 (HillsNek) 

Cancellations between 60 days and arrival - 100% cancellation fee

11. CHECK-IN & CHECK-OUT TIMES:

11.1. Check-in: 13:00pm - 13:30pm.
11.2. Check-out: 11:00am.

12. TERMS & CONDITIONS:

12.1. All rates are in South African Rands and include VAT.
12.2. Conservation levy

  • All visitors - ZAR 125 per night
  • Children under 12 years - ZAR 75 per night 
  • On 1 March 2020, the Conservation Levy will change slightly from R125 to R140 per adult, and reduce from R75 to R70 per child. These changes will only apply to guests staying at Amakhala lodges with a check-in date from 1 October 2020 onwards.

12.3. All guests are required to sign an indemnity form on arrival.
12.4. The Amakhala Game Reserve retains the right to admit any guests/s and furthermore retains the right to remove any guests whose behaviour impacts negatively on other guests and/or staff.
12.5. No operating of drones will be allowed while on the reserve.

13. CENTRAL RESERVATIONS

Phone+ 27 (0)73 060 1934; +27 (0)82 659 1796 or +27 (0)41 450 5658
Envelopecentralres@amakhala.co.za 
Homewww.amakhala.co.za 

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